Angie's List Tips > April 2009

Posted: 4/30/2009 2:29:46 PM | 13 comments
Keep your home cool without breaking your budget--or your air conditioner!
  1. To keep air conditioning costs down this summer, don’t place lamps, TV sets, or other heat producing appliances near your thermostat. The thermostat senses the heat causing the air conditioner to run longer than necessary.
  2. Each degree you go below 78 increases your energy consumption by about 8 percent
  3. Clean and replace the air conditioner filter frequently. This is especially important during the summer when dust and allergens circulate. If the filter becomes clogged, your system will have to work harder to supply the same amount of cool air. If you air conditioner needs repair, use Angie's List consumer reviews to find a top rated HVAC specialist in your area.
  4. Air conditioners with proper shading can be more efficient. Air in a shaded space is cooler than the surrounding air meaning the AC will have an easier time cooling the air, but keep plants, shrubs, and other landscaping about two to four feet away from your outdoor unit to ensure adequate airflow.
  5. When buying new air conditioners, refrigerators or windows, consider energy-efficient versions. They’re usually more expensive but thanks to federal tax credits and competitive prices, the prices are falling, and because they use less energy, you save in the long-run, too.
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Posted: 4/23/2009 5:29:26 PM | 4 comments
Angie’s tips for making a good move:
  • Plan ahead: Make plans with a moving company four to six weeks in advance, especially if you’re moving during the peak summer months, and arrange your move for the middle of the month. Those dates are typically less busy, and you’re more likely to get a top-notch crew.
  • Do your homework: Check consumer reviews on Angie's List to find the best moving companies. You can also check for certification on Angie's List and the American Moving and Storage Association at www.moving.org. Ask to see the company’s license issued by the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration (FMCSA).
  • Buyers beware: If a mover requires you to pay a big deposit to “hold the dates” or “ensure prompt service,” choose another one. Don’t necessarily pick the lowest price, especially if it is significantly lower than your other estimates. Check MovingScam.com to see if the mover has any reports of illegal activity such as hostage moves or unresolved complaints.
  • Protect your belongings: Be present during packing and take inventory of all your items.
  • Update your contact information: The mover should know how to contact you during the move in cases problems arise.
  • Find out if you’re dealing with a broker: This is someone who charges you a fee up front and then selects another mover to actually perform the work. If so, find out who the work will be subcontracted to so you can check them out before you sign anything.
  • Look for damages: If you notice that a box is damaged at delivery, open it in the mover’s presence and have them confirm the condition of the articles in the box. Note any damage on the inventory form. If you don’t notice damage until later, you have nine months after delivery to file a claim.
  • File a complaint: If you’re unsatisfied, file a Household Goods Consumer Complaint with the U.S. Department of Transportation. The mover must acknowledge the claim within 30 days and deny it or make an offer within 120 days.
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Posted: 4/16/2009 11:17:42 AM | 2 comments
More than 500 million pounds of drywall shipped from China to the United States between 2004 - 2006 contained potentially toxic sulfur compounds. Chinese drywall is believed to be responsible for damaging hundreds of homes, creating possible health problems and prompting a string of lawsuits against builders and drywall manufacturers. Experts believe there was enough of this drywall to build between 50,000 - 100,000 homes.

Some builders have addressed the issue by removing it from affected homes and replacing it with new drywall. However, many other homeowners with reported problems have had no resolution. The majority of known affected homes appear to be in South Florida, but homes in several other states could be at risk.

Studies are still being done to determine possible health issues, but many homeowners are concerned about the potential effects of long-term exposure to the drywall.

Tips to determine if your home has Chinese drywall:
  • Your home was built between 2004-06: There was a shortage of drywall during this period, so more than 500 million pounds was shipped in from China.
  • Your home has a foul smell: Homeowners with Chinese drywall complain of a strong odor of sulfur, or what smells like rotten eggs.
  • You notice metal and copper corroding: Chinese drywall is reported to corrode metal and copper, notably air-conditioning coils and electrical wiring, with a black coating.
  • You identify your drywall as made in China: Some affected drywall will state it is made in China. Other Chinese drywall bears the mark of manufacturers, including Knauf Plasterboard Tianjin, Knauf Gips, and Taishan Gypsum Co.
  • Lennar Corp., Aubuchon Homes, Meritage Homes, Ryland Homes, Standard Pacific Homes, Taylor Morrison and WCI Communities are all builders confirmed to have used drywall imported from China.
Some home inspectors have begun adding drywall testing to their list of available services.
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Posted: 4/15/2009 11:20:17 AM | 0 comments
Estimated water bills can be a hassle—and you could be paying for water you're not using.

While many utilities don't estimate their bills, some water companies do.

To determine whether your meter is being estimated, check your bill for an "E" or "EST" code. Most billing statements include a list of codes on the back to spell out the meaning of each.

If you notice that you are receiving an estimated water bill, here are five tips to getting an accurate bill:
  1. Contact your water company to determine why your bill was estimated. Ask for an actual reading the next month.
  2. Keep your meter clear of obstructions and keep pets away from your meter.
  3. If you are overcharged for previous estimated readings, you should receive a credit for the difference.
  4. If you are undercharged and receive a bill for the difference, be sure you are charged the correct rates for the dates billed and not the likely higher, current rate.
  5. You can also read your meter yourself. Determine when your next meter read date is, then record all of the numbers on the dial, which reads like an odometer, on that date and track it throughout your billing cycle.  You can then compare your own reading to that provided by your water company.
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Posted: 4/15/2009 11:07:17 AM | 4 comments
Whether you have cable TV, satellite TV, a landline phone or a cellular phone, you can save money by negotiating with your current provider or shopping around for another.

Tips to get a better deal:
  1. Look carefully at your bill.
    • Is it accurate?
    • Are there services you pay for that you rarely or never use?
    • When was the last time you used your home FAX? Are you still paying for it?
    • Are there channels you never watch that you're paying extra for?
  1. Negotiate a better deal.
    • Have an example of a competitor’s lower prices and call the company’s consumer retention department and be prepared to end your contract if you can't get a better deal.
    • Record the name of the person you’re speaking with and note the date and time you called. These details will increase your credibility if you need to follow up later.
    • Before you agree to any deal, ensure the new plan price includes any equipment you need to install.
  1. Ask about bundling packages. If you get your phone, Internet, and television from the same provider you’re likely to get a better price.
    • Ask how much of a discount will you receive if you buy more than one service.
    • Is the rate they're offering only an introductory rate? How long will it last?
    • Is there an installation fee? What kind of equipment is involved?
    • If I don’t want all the features listed with your bundled services plan, will you deduct the amount of those features?
    • Will the installation involved any digging/wiring on my property?
    • Is there a penalty for early cancellation of all the services?
  1. Keeping the deal
    • Check your bill every month to make sure the deal you negotiated doesn’t suddenly disappear.
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Posted: 4/13/2009 9:23:38 AM | 10 comments
A well-designed landscape can improve your property value. Landscaping can add 7 percent to 14 percent to a home’s value. But you want the right landscaping – avoid climbing ivy, it attracts pests.

Landscaping can reduce air conditioning costs as much as 25 percent by shading the windows and walls of your home. Plant trees and shrubs on the east and west sides of the house.

Landscaping tips:
  • Annuals die at the end of the growing season and must be replaced the next year. Perennials die at the end of the season too, but re-emerge year after year.
  • Planting seeds is more cost-effective than starting with plants, but not all varieties are hardy enough to survive.
  • Early bedding plants can be planted while it’s still cool. Plants such as pansies, snapdragons, dianthus (pinks), alyssum and dusty miller are tolerant of the chilly spring.
  • Hold off planting new perennials, warm-season annuals and anything that does not tolerated frost until the danger of frost is past.
  • Before you go shopping for plants, consider what kinds of plants you would like to plant. Are you looking for flowers, vegetables, herbs or greenery?
  • Be realistic about your budget. You may not be able to afford it all this month or even this season.
  • Before picking out plants, decide where you want to plant them. Is the area sunny or shaded, or both?
  • If you’re not a big avid gardener, keep in simple with some pretty flowers.
  • Read plant labels. They tell you everything from how far apart to plant, water needs and whether it’s an annual or perennial.
  • Many culinary herbs are easy to grow from seed or from plants. Many can be grown on your back deck or a window box.
  • Prepare and test your soil.
  • Mulch will keep the soil moist and cut down on weeding.
  • Check Angie's List consumer reviews to find the best landscapers in your area.
Choosing a nursery/greenhouse:
  • A well run plant nursery should be clean and tidy with orderly, well-stocked displays.
  • How well are the plants categorized? Plants should be categorized into plants for sun and plants for shade and separated annuals, perennials, etc.
  • Plants should be well watered and cared for, pest and disease-free.
  • Signs should be easy to read and clearly identify each plant. Prices should be marked.
  • There should be an adequate number of sales people to consult with customers and the sales people should be well-informed about the plants they are selling.
Garden Trends:
  • Concerned and heightened awareness for the environment
  • Low maintenance landscapes for busy homeowners
  • Using colorful foliage plants to spruce up monochromatic plantings
  • Plants that attract and feed wildlife
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Posted: 4/8/2009 8:50:48 AM | 5 comments
In a recent nationwide poll of Angie’s List members, 81 percent said they have at least one pet and 51 percent have two or more. The majority of respondents said they are still investing in their pets’ preventative pet care, despite the difficult economic times, with 60 percent spending between $200 and $1,000 last year on their pets’ health and another 18 percent spending more than $1,000.

Highly rated veterinarians discuss the two most common causes of health concerns for household pets.

Weight management 
  • Obesity is as common a problem in household pets as it is in people.  It’s important that you avoid allowing your pet to take in more calories than he or she will burn off per day. Obesity can cause an array of health problems, including cancer. Nearly 40 percent of respondents to the Angie’s List poll say their pet has health issues, and nearly 1 in 4 say their pet is overweight.
  • Seeing the veterinarian at least once per year is an important part of your pet's preventative medicine program. Older pets should be seen more frequently based upon their age and other medical issues.
  • Properly examining and discussing health risks allows your veterinarian to work with you in designing a customized health program for your pet's specific health requirements.
  • Early detection of problems like dental, cardiac, gastrointestinal, orthopedic or behavioral issues allows a greater chance of successfully treating your pet’s health conditions.
Dental Hygiene
  • Open your pet's mouth and examine the teeth and gums for one clue to their overall health. Shiny white teeth, pink healthy gums and fresh breath are major signs of health. Stinky breath, red lines or swellings on the gums and bad breath indicate a need for your veterinarian's assistance.
  • Pet owners can attempt to brush their pets’ teeth themselves on a regular basis, but that should not replace regular dental care by a professional.
  • Bacteria from the mouth because of poor dental health can lead to more serious problems, including significant damage to the organs.
  • Dental health is so important in our pets that veterinary medicine now has specialists who are veterinary dentists, these doctors deal specifically with diseases of the mouth, including teeth, gums, growths/tumors, and bone disease or injury to the mouth.
  • If your pet has dental issues, look for a vet who carries the Veterinary Oral Health Council (VOHC) seal of approval. Pet dental cleanings generally require general anesthesia.
Questions to ask your veterinarian before a cleaning:
  • Will a doctor examine my pet's teeth after the dental cleaning?
  • How do you monitor your patients under anesthesia?
  • Have you received training in dentistry in school or after school?
  • Will a doctor be performing any extractions needed?
  • If extractions are needed, will you present me with other options before treating?
  • Does your office have dental x-ray capability?
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Posted: 4/1/2009 10:08:50 AM | 1 comments
Here are a few tips to help you have a great garage sale:
  • Timing is everything. Avoid holiday weekends. Have a two-day garage sale – Friday and Saturday. The real treasure hunters are out on Friday to get a jump on the competition. You can also price things a little higher on Friday, and leave room for lower prices on Saturday.
  • Share your sale. Consider joining forces with a neighbor so you can split costs for newspaper ads and signs, and attract more traffic. However, neighborhood-wide sales sometimes backfire because there’s too much competition. While they are a great way to support your neighborhood, if your customers think there might be something else down the block, they’re less likely to spend at your house.
  • Don’t skimp on the publicity. It’s worth paying a little more to describe what you have to sell and give good directions. If you have hot items, such as baby and toddler clothes, or furniture, be sure to include it in your ad. And, go all out on the signs. Make them bright, readable and identical so that shoppers can follow them to your house.
  • Organize your inventory. A few months before your sale, designate a spot in your house for the things you’ll want to sell and let your family members know about it. As time goes by, the spot will fill up with things around the house that you discover you no longer need. Also, schedule a family clean-up day several weeks ahead to go through closets and storage areas. If you wait until the last minute, you’ll find yourself needing to have another sale with all the items you forgot about.
  • Price to sell. Remember, you don’t want this stuff anymore, but you do want to get your money’s worth. Think about what you’d pay if you found the item at a garage sale. You can always lower the price, if need be. Household goods and appliances that are in good working condition will bring in about ¼ or 1/3 their original price. Clothing, especially adult clothes, is harder to sell. Kids clothes, especially baby clothes, are more popular and should sell easily. As the day goes on, don’t be afraid to start marking things down. If you really want to just get rid of the stuff – clothes for instance – put out some grocery bags and tell shoppers that the clothes are all you can fit in a bag for $1. If you are wondering about dishes, furniture or other items that may have been passed down from your parents or grandparents, have them appraised. You don’t want to find out later that you sold a priceless antique for next to nothing.
  • Set it up like a store. Make sure your items are clean and well organized. Your shoppers want to be able to quickly appraise whether it’s worth stopping. If you have popular items – like baby clothes of good furniture items – put them close to the front, so people can see them as they drive by. If you are selling electronic items, have a place to plug them in so shoppers can make sure they work. Also, make sure each item has a price tag that is clear and easy to find. Avoid using color codes, such as all blue tags are $1. It’s confusing and too easy for shoppers to switch the tags.
  • Be safe. While bargains are on the minds of most garage sale shoppers, there are others who are on the look out for other opportunities. Use a fanny pack or apron to collect money and make change. As well, place small valuable or higher priced items where you can keep a close eye on them. Never let shoppers into your home. If someone needs a restroom, provide directions to a restaurant, store or public building that’s close by.
  • The money. To get your garage sale going, have about $50 in change and small bills on hand. Keep a calculator at the check-out table.
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