Standing in a long line to return gifts can be quite aggravating. And, while it may never be a process you look forward to, it’s best to get yourself organized beforehand and take steps to make the experience run a little more smoothly.

With that in mind, Angie’s List offers 7 ways to help prevent frustrations and avoid “return rage:”

1. Don’t open it if you might return it: Always keep the item in its current packaging. If the item is in sellable condition, it’ll be much easier to return.
2. Check the return policy: Do your homework first to avoid any unnecessary frustration. Go online and check the retailer’s return and exchange policy. If the item is defective, the store may advise you to return it directly to the manufacturer instead of the store.
3. Hang onto the receipt: These days, most stores automatically provide a gift receipt. If you get a gift without a gift receipt, ask the retailers to help you. Most have the ability to look up transactions within the last month, if not 90 days. Some retailers may offer a store credit.
4. Don’t be a procrastinator: The key to a quick and easy return is to act fast. Store return policies may vary from two weeks to 90 days.
5. Figure out the fees: Many items carry a restocking fee. Clarify any fees before you make your initial purchase.
6. Be aware of online shipping fees: If you are a shopper who likes to avoid the stores, understand you may have to pay a shipping fee for returns made online.
7. Be positive: If you’re having a problem at the return counter, politely ask to speak to a store manager.

If you get to the front of the return line and are denied:

• Ask if the retailer uses the third-party company The Return Exchange (TRE)  to track returns data. They can provide a report explaining why you were turned down.
• Write a letter to the store manager expressing your concern and explain that you were not forewarned. If necessary, you can write a complaint to your state attorney general’s office.

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